Software Quality Tools: Setting up for Success in a Digital Ecosystem

Deepak Parmar
June 28, 2018

The Value of Software Quality Tools vs the cost of Software Failure

No one wants to share their credit card information on a buggy application. Software failure around the world has a cost of $1.7 trillion dollars (according to the Software Fail Watch Report)
but what does this mean for your business’ reputation? Users perceptions of a site or application rely heavily on the software’s speed and performance.

There is no tolerance for websites that don’t meet standard quality levels and users are quick to uninstall apps when quality expectations are not met. As the digital transformation spreads its adoption, digital quality is increasingly becoming the bridge by which businesses build trust with users and customers. Gearing up with the proper software quality tools is a well-paid effort that successful companies invest in.

Quality is not what happens when what you do matches your intentions. It is what happens when what you do matches your customers’ expectations.


Managing Software Quality

Managing software quality requires a comprehensive and updated approach.

Technology is in a constant state of evolution.

This means software testers are expected to cover multiple platforms, browsers and devises without significant increases to their budgets. More and more teams see themselves adopting the agile methodology to increase collaboration and raise efficiency.
The agile methodology requires small, cross-functional, self-organizing teams.

Most teams, however, find themselves implementing a hybrid approach on software development (World Quality Report). Agile will continue to be the end-goal and under
this context, change management, processes,  tool integration and flexibility are quickly becoming a must. To take on these challenges, software testing professionals are quick to reevaluate their processes and equip themselves with the best software quality
tools available.

How to determine if you are on the right track

Aligning software quality

Make sure you start by picking up the right Test Management tool.  It will be your command center where you’ll have the visibility to make Go or No-go decisions.  Look for tools that are flexible by providing new, agile workflows as well as allow for
the hybrid ones.


Managing requirements is critical for any tool especially for importing/exporting information. Connecting the information from other tools is even better. Some test management software solutions go one step further by providing version control to requirements
to keep an accurate trail of the project development.

Test Cases

Building and executing test cases is where all the magic begins. Besides being able to add, reorder, delete and record results for individual test steps, you want to look for features that can accelerate test authoring. Most tools have a tracking system
to measure test efforts which give visibility about performance. However, the best way to reduce the test authoring efforts is by using what has already been built. Therefore, you want to make sure you are familiar with the history of your
test cases so you can maintain your library at its finest. Features such as version control for test cases and execution history track will give you these insights.

Get visibility across different platforms. Executing test cases across platforms can lead to redundancy and messy results. Instead of wasting time to sort them out, look for tools that support multiple platform configurations and attributes for test execution.
Go one step further with test management tools that provide simultaneous multi-platform test execution capabilities.


Running a software quality tools analysis would not be complete without discussing reports.  Agile testing tools must offer advanced reports and testing analytics out of the box. When evaluating, look for custom reporting, drill down capabilities and report
sharing options to address specific needs of your company stakeholders.


Finally, third-party integrations. Most software testers use multiple tools. From project management (take Jira for example), to test automation, (tools such as Selenuim and Appium) and continuous integration (Jenkins), software testers rely on their
test management tools to consolidate their data and make the right decisions. Most tools offer APIs to enrich workflows. As visibility increases, the organization will have a better understanding to make engineering and business decisions.

One of the most common integrations requested by QA testing teams is Jira. Its user adoption continues to increase. While most
tools already integrate with Jira, only QMetry integrates with multiple Jira instances for a comprehensive view and a more flexible workflow.

Long-gone are the days in which businesses could keep up with the market’s trends by managing all their test cases in Excel. Quality is too valuable to overlook and software quality tools are available to help you ensure it. QA teams are now heavily relying on test management tools that provide real-time
collaboration and automation integration to accelerate software quality and increasingly shifting left to test earlier in production.

Feature ComparisonQMetryZephyrqTest
Requirement Management
Enterprise Level Version Control (Requirements)
Import Requirements From External tool like Jira
Full Requirement Traceability
Auto-syncing of Requirement Test Cases in JIRA
Advanced filters
Test Case
Add, reorder, delete and record results for individual test steps.
Execution history of a Test Case
Cross Platform Report
Enterprise Level Version Control (Test Case)
Test Case Effort Estimate
Test Execution
Support For Multiple Platforms and Configurations
Suport for Platforms Attributes
Multi Platform Test Execution at same time
Ability to Record Status of a Test Step
Execute Previous Test Case Versions
Exploratory Testing
Defect maangement
Bug Tracking Auto-syncing of Issues with Jira
Auto Populate Bug with Test Run Details
Defect Sharing and notifications
Admin/User Management
Role based Access Management
LDAP and SAML 2.0
Support for Custom fields
App based pricing
Customized Notifications
Advanced Organization of Reports
Personalized Dashboard
End to End Traceability
Jira – Test Case details under Stories/Requirements,
Automatin integration with tools like Selenium, Appium, UFT, Jenkins, etc.
Multiple Jira Instance Integration
Open API
Limited Functionality

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