Support and Services Overview

Exceptional support and superior services are at the heart of QMetry support team. We thrive to deliver superior support with our products from the start. We invite you to talk with us, write to us or call us, 24X7.

Services

Training

QMetry is a simple to use and the most intuitive test management tool, however, we want to ensure that your experience is smooth and you are able to take full advantage of your tool investment. QMetry training program is geared towards ensuring QMetry’s seamless integration into your QA process. Our QA and technical teams will work with you to gain a deep understanding of your QA process, and not only setup, configure and customize QMetry for you, but will also provide an extensive training to help you take full advantage of your new Test Management System.

Consulting

Our QA consulting services define high level quality objectives that are in line with your business goals. We conduct a thorough review of your existing quality processes and test artifacts, gap analysis of current and future proposed states, and best practices for optimal outcomes. Our unique Maturity Model for Quality, Process and Automation is based on years of experience and success with our clients who come from a wide range of industries and organizations.

QMetry Knowledge Base

Our thorough product documentation contains a wealth of useful information created and maintained by QMetry product and support team. This section includes Patch Downloads, FAQ, User Manuals and Utilities that will answer your questions.

QMetry Blog

The QMetry Blog is the perfect place to share your learning, post questions and interact with people just like you. We contribute to the community very regularly. This is a public community and we invite you to join by registering first. Click here to start blogging.

Help Desk

If the QMetry Community and forums did not answer your questions, then a dedicated support team is available to help you. Click here to contact QMetry helpdesk