Epocrates – Improving Efficiency of Test Management

Improving Efficiency of Test Management

Case Study Overview

Epocrates, Inc. creates point-of-care digital solutions that enhance the practice of medicine. More than 1 million active members, use Epocrates to help improve patient care and practice efficiencies with its drug reference, educational and clinical apps. As the complexity of their web-based application grew, it was difficult to use Excel for managing Test Cases. QMetry Test Management Tool provided them a centralized platform for all testing activities and to instantly get access to various summarized information and analysis.

Words from the Client

QMetry Test Management is the single source of truth when it comes to testing lifecycle information. Anyone can go into the tool and instantly get the information they need by drilling down into dashboard reports. Integration with Rally will further improve Requirements traceability and increase the productivity of our entire software team.
JANICE LIN
QA Manager
Epocrates

The Challenges

Excel inadequate to manage test cases with growing complexity of web-based app.

Required easy access to summarized information/analysis of testing cycle status.

Realized the need for a test management platform with strong JIRA integration.

Needed an intuitive UI and powerful reports with desired level of granularity.

Our Approach

Provided a test management tool with an intuitive UI to help centralize all testing activities and the ability to work with agile development methodologies.

JIRA integration of the tool and dashboard capability to provide the critical analysis and reports to their engineering team that uses it extensively.

Sales and support teams offered continuous installation support inside their corporate firewall and extensive help to familiarize with the platform features.

Realized the desired QA goals with centralized testing activities.
Insightful dashboards, charting features and powerful reporting for agile teams.
Enhanced team collaboration by enabling a test repository.